Privacy Policy

Privacy Policy for Montagu Decorating Services Ltd

Contact Details

• Owner of Montagu Decorating Services Ltd: Montagu Property Holdings Ltd
• Registered Address: 20-22 Wenlock Road, London, England, N1 7GU 
• Email: info@montagu-group.com
• Website: www.montagu-decorating.com 

How Montagu Decorating Services Ltd will collect information from you

We may collect information from you via; 

• Email
• Social media messaging
• Completion of contact form on website
• Telephone
• Face-to-face 

What type of information Montagu Decorating Services Ltd will collect from you

Some or all of the following information will be collected from you;

• Your name 
• Address, telephone number and email
• Any access or parking restrictions
• How you heard about Montagu Decorating Services Ltd
• Details about why you wish to use Montagu Decorating Services Ltd
• Permission to take before and after photos

How Montagu Decorating Services Ltd will use the information

We use the information that you have given us in order to;

• Register you as a new client
• Book the initial consultation and subsequent appointments
• Photographs and information relevant to your booking
• Invoicing
• Feedback 
• Details of future services, offers, newsletter (optional to receive)

Please note: If we have agreed to use outside products and services, we may need to share your information with them (with your permission). These include; other contractors, waste collection. 

How Montagu Decorating Services Ltd stores your information


We are committed to ensuring that all personal information is kept safe and secure. Your information is inputted and accessed via a tablet, laptop or mobile phone which are all password protected. Any personal information, which has been scribed during a meeting, will be inputted and then shredded. The only paper documentation kept will be a signed copy of the Terms & Conditions. 

We will store your information for as long as is required which should be no more than 5 years after our working relationship has ended. 

Montagu Decorating Services Ltd will not sell or share any of your information with any third parties without your permission, or unless we are required to do so by law.

Your data protection rights


Under data protection law, you have the rights including;

Your right of access – you have the right to ask me for copies of your personal information.

Your right to rectification – you have the right to ask me to rectify information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure – you have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing – you have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing – you have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have 1 month to respond to you.

Please contact us via info@montagu-group.com if you wish to make a request. 

How to complain

If you wish to complain about the use of your information please do not hesitate to contact us in the first instance. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data has been used: 

The ICO’s address is: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline Number: 0303 123 1113